For laboratory research use only. Not for human consumption. Not for veterinary use. Not a drug, cosmetic, or supplement. No medical or performance claims.
— Legal
Refund Policy
Order cancellations
If you need to cancel an order, contact Zaveli Research as soon as possible after placing the order. Cancellation may not be possible once an order has entered processing or shipment.
Damaged shipments
If your shipment arrives damaged, contact us promptly. Please provide:
- Order number
- Product name
- Batch number, if available
- Description of the damage
- Photographs of the package and product
Our team will review the issue and determine the appropriate resolution under the applicable policy.
Incorrect orders
If you receive an incorrect product or an order is incomplete, contact Zaveli Research promptly. Include your order number and relevant product information so the issue can be reviewed.
Returns
Due to the sensitive nature of laboratory reagents and research materials, we do not accept returns or exchanges. To ensure research integrity and product safety, items that have left our facility cannot be accepted back or returned into inventory.
Refunds
All sales are final, and orders are non-refundable. In the event of a damaged shipment, incorrect item, or fulfillment error, please contact our team within 72 hours with your order number, product name, batch number, and clear photographs so we can issue a replacement.
Documentation concerns
If you believe that product documentation does not correspond to the applicable product or batch, contact our team for review. Please provide the product name, Batch number, and order number when available.
Contact
For refund, cancellation, or order concerns, contact Zaveli Research through the Contact page.
For laboratory research use only.